Shipping policy
Everything ships from the United States. Here is what to expect after you place an order.
Order Processing
Orders are processed and dispatched within 1–2 business days (Monday–Friday, excluding U.S. holidays). Orders placed after 12:00 PM CT or over the weekend begin processing the next business day. You will receive a confirmation email when your order is placed and a tracking link when it ships.
Shipping Methods & Rates
- Standard shipping — $8.00. Estimated delivery in 3–5 business days after dispatch.
- Express shipping — $15.00. Estimated delivery in 1–2 business days after dispatch.
- Free carbon-neutral shipping on orders over $75, applied automatically at checkout.
Delivery estimates are provided by our carriers and are not guaranteed. Transit times begin when the order is dispatched, not when it is placed.
Where We Ship
We currently ship within the United States, including APO/FPO addresses. We do not ship internationally at this time. If you are outside the U.S. and would like to order, email hello@rejuvalisbeauty.com and we will let you know when international shipping becomes available.
Tracking Your Order
Once your order ships, we will email you a tracking number. Please allow up to 24 hours for tracking to begin updating.
Delayed, Lost, or Damaged Shipments
If your tracking has not updated in 5 or more business days, or your package arrives damaged, contact us at hello@rejuvalisbeauty.com with your order number. We will work with the carrier to locate the package or send a replacement. Rejuvalis is not responsible for delays caused by the carrier, weather, or an incorrect address provided at checkout — please double-check your address before completing your order.
Incorrect Addresses
If a package is returned to us because of an incorrect or incomplete address, we will reship it once you have confirmed the correct address; a reshipment shipping charge may apply.
Contact
Questions about shipping? Email hello@rejuvalisbeauty.com — we respond within 1–2 business days.